Remote File Management on Android Devices

Scalefusion's Remote Cast & Control now allows to download and/or upload files from your managed Android devices. The File Sync feature allows admin/ group admin to push a file from their system to a connected device and/or pull a file from a connected device to their system even when a remote cast session is not initiated.

This guide will explain how file transfer can be done.

Before you Begin

  1. Make sure that you have either an Enterprise Plan subscription or if you are IN-Trial then you have requested the access for this feature.
  2. A Scalefusion managed Android device (version 5.1 or above) with RemoteCast app version 3.4.4 installed and setup.

Description

  1. From the Scalefusion dashboard, navigate to Remote Cast & Control and click on Start Session option for the device where you want to do a File Sync.

  1. A detailed Remote cast and control screen will be displayed. Here, click on Start File Sync button placed next to the 'Start Session' button

For unsupported RC versions, this button is visible but in a disabled state. When the user tries to click or mouses over on this button, it shows a tooltip which mentions that this device doesn't have a new RC version installed.
  1. This will establish connection with the device and show its File tree structure on the dashboard. Now you can transfer files to and from the device.
Once your device is connected the button changes to Stop File Sync

Upload a File

File(s) can be uploaded from the system onto the device using Upload. Please follow these steps to do so:

  1. Click on the folder from which you want to transfer file. For eg. You want to transfer a picture on your device. Hence, click on Pictures folder and then click Upload
  1. Browse and select the file you want to transfer on the device.
  2. The file will start reflecting on your device.

Download a File or Folder

With File Sync feature the admins can also download file(s) or folder(s) from the remote device to their system. Please follow these steps to do so:

  1. Click on a file / folder name which which has to be downloaded from the device to system. For eg. You want to download an image from your device's Screenshots folder. For this, click on Screenshots folder in the tree structure and then select the image to download. Then click Download.
  1. The file / folder will start downloading on your system and will be placed inside Downloads folder.
A folder gets downloaded in zip format and if a folder has sub folders, they are also downloaded.
The maximum size up to which any file and folder can be downloaded is 300MB

Deleting a File

  1. To remove any file from your device, simply select the file and click Delete button
  1. You will get a confirmation box. Click Delete on it.
  2. The file will get removed from your device.

Root folder Access on Android OS 11 and above

On Android devices with OS version 11 and above, few additional settings are required to enable the access of the root (data) folder over a Remote Cast session. Here are the steps:

Prerequisite
  1. RemoteCast app v4.1.1 or above should be installed on Android devices
Step1: Add application in Android Device Profile
  1. On Scalefusion Dashboard navigate to Device Profiles & Policies > Device Profiles
  2. Go to the Android Device Profile (in which the app has to be added) and Edit it.
  3. In the Select Apps section click on the button Add Application
  4. This opens a new dialog box. Enter the following:
    1. App Name: Enter name of the application (For example, RC Setting)
    2. Package Name: Enter package name as com.google.android.documentsui
  5. The application gets added and is available in the list of apps in device profile in Enabled state.
    You can choose to keep it hidden in Launcher mode.
  6. Save/update the profile. All the devices with this device profile will have the app enabled.

Step 2: Publish Remote Cast App and Grant Permissions
  1. On Scalefusion Dashboard, navigate to Application Management > Scalefusion Apps, publish the latest version of Remote Cast app and select the device profile in which application has been added (step #1 above)
  2. Launch the Remote Cast application on device or launch it via Remote Cast session on Scalefusion Dashboard. 
  3. There will be an additional permission to be granted. Click Grant Permission on the newly added permission as shown below

.

  1. You will get the following screen. Tap on Use this Folder.
  2. Click Allow
  3. Enable rest of the permissions displayed on the Remote Cast screen described here.
  4. Hereafter you can access the Android/data folder and pull the files remotely over a remote cast or a file session.

Do reach out to us on support@scalefusion.com if you have any questions or are facing any issues during setup or usage of this feature.


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