Mac (macOS) Devices Inventory & Actions

Scalefusion's Devices section gives you a complete view of your device inventory across operating system including macOS. As and when a new device successfully enrolls in Scalefusion, the device will start appearing in Scalefusion Dashboard.This guide focusses on familiarizing you with the Scalefusion Device inventory view and the various features available with regards to macOS devices,.

Before you Begin

  1. Make sure you have enrolled at-least one device using our enrollment guide.
  2. Logged into Scalefusion Dashboard.

Scalefusion Devices View

  1. Once you login to Dashboard, navigate to the Devices view. In this page you would see all the devices that have enrolled till now.
    You can switch between List view or Grid view using icon at the top of the page
  2. By default, Scalefusion displays some critical information about the enrolled macOS device in the devices view,
    1. Device Status: Indicates the current management status of the device. The possible states are,

    2. Device Name: Indicates the device name. By default it is the auto-generated name as per the enrollment configuration.
    3. Device Group: Indicates the Device Group that the device is currently assigned to.
    4. Last Seen: Shows the last time Scalefusion backend was able to ping the device. Currently Scalefusion backend makes an automatic ping every 30 minutes.
    5. OS Version: Shows the macOS version that was retrieved from the device.
  3. Clicking on the Device name of a particular device takes you to the Device Details Page. This page has been divided into 3 sections,
    1. Device Information Card: Gives a quick snapshot of the device information.

      1. Model Identifier: Shows the model identifier of the Mac device being managed.
      2. OS Version: Shows the OS version of the Mac device being managed.
      3. Build Version: Shows the OS Build version of the Mac device being managed.
      4. Bluetooth & WiFi Mac Address: Shows the Mac addresses received from the device being managed.
      5. Managed User: Shows the current user that is being managed. To understand more about User management, please refer to this document.
      6. Host Name: Displays the host name of the device being managed.
      7. Mac Pin: The PIN number that is required to Unlock the device if the device was Locked in the event of theft.
    2. Device State View: This displays the current application policy applied on the device in a device frame and provides you information about the Device Profile and the Device Group that this device belongs to.

    3. Location View: Give a quick view of the last reported IP based location. Also you can quickly see the complete location history of the device or to turn ON/OFF the location collection for this device.
This is the IP Based Location and hence may not be accurate.
  1. Clicking on the Settings/Gear icon as shown below lets you access additional device related information and perform device level actions.

    1. Change Device Name: Allows you to change the device name that is used to identify the device in Scalefusion Dashboard.
    2. Full Device Information: Displays additional granular device information retrieved from the device.
    3. Relax Policies: This lets you temporarily relax the device level restrictions. The device is still managed but the policies are not applied.
    4. Apply Policies: If the policies have been previously relaxed, this option can be used to apply the policies back.
    5. Refresh Device: Force attempt a Sync with the device and push latest policies. Note that this option works only if the device is connected to internet.
    6. Add Notes: Allows you add custom notes/additional information to this device.
    7. Add/Remove To Device Group: Add or Remove the device from a Device Group.
    8. Set Custom Properties: Set the values for the custom properties that you may have defined. Refer to our custom properties guide to understand how to use them.
    9. Reboot Device: Sends a reboot command to the device and the device is rebooted if it is online.
    10. Turn Off Device: Sends a shutdown command to the device and the device is shutdown if it is online.
    11. Lock Device: Use this option in the event of device theft or lost device. This sends a command to lock down the device with a PIN number. The PIN number is displayed in the Device Information card shown above.
    12. Delete Device: Use this option to unenroll/un-manage the device and delete it from Scalefusion Dashboard. Note that this action is irreversible.
    NOTE: DONOT Delete the Device when it is Locked. Because this will remove the PIN number from the Scalefusion backend and you may not be able to recover your Mac device. Please note down the PIN number before deleting.

Frequently Asked Questions

Question: Is it possible to reboot multiple devices at once?

Answer: Yes. Please use Device Groups to group the devices. You can send a reboot command to all the devices in a group.


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