Setup a Windows 10 device as Kiosk

A Single App Mode is a feature that locks your device for single app usage. In simple terms, it converts the user's device into a Kiosk. Single App Mode is mostly used at places and organization where the user is required to interact with a single app.

Before you begin

✅ You must have a valid MobiLock Dashboard account.

✅ You must have a Windows OS device (Desktop, Laptop, or a Surface Pro device).

✅ Your Windows device must be enrolled in the MobiLock Pro Dashboard.

✅ You must have a Windows device profile created in your Dashboard.

Setting a pre-installed app in Kiosk mode

This section will help you to set a pre-install app in kiosk mode.

On the Dashboard

Follow these steps:

  1. Select your device profile from Device Management ➔ Device Profiles.
  2. Click on the  icon to edit your device profile and select the Settings tab.
  3. Under the Kiosk Settings tab, select Pre-installed Application.

  4. Select the app you need to set in your device from the drop-down list.
  5. Enter the Primary User Name.
  6. Click on Update Profile.
    If the username is different for each of your device, then you can set the custom properties to specify the username. For more info on custom properties, see Creating custom field.

On the Device

Once the app is set in your device profile, log in to the user mentioned in the Primary User Name.

Setting a third-party app in Kiosk mode

This section will help you to install third-party app in kiosk mode.

Third Party apps are apps downloaded from the Windows Store.
Apps installed from an external source other than Windows Store cannot be set as kiosk mode.

On the Dashboard

Follow these steps:

  1. Select your device profile from Device Management ➔ Device Profiles.
  2. Click on the  icon to edit your device profile and select the Settings tab.
  3. Under the Kiosk Settings tab, select Enterprise/Third Party Application.

  4. Download the batch file by clicking on the Download Script button.
  5. Run the batch file.
  6. A Windows SmartScreen popup will appear.
  7. Click on More info.

  8. Click on Run anyway

  9. A batch script will open. Enter the name of your third-party app in the batch script.

  10. Copy the App-Id and paste it in the space provided in Kiosks Settings.

  11. Enter the Primary User Name.
  12. Click on the Update Profile button.

On Device

Once the app is set in your device profile, log in to the user mentioned in the Primary User Name.

Removing an App from Single App Mode

This section will help you to remove the app from your device.

From the Dashboard

To remove a pre-installed app:

  1. Click on the Settings tab.
  2. Under Kiosk Settings, select Pre-Installed Application.
  3. Click on the X next to the app.
  4. Click on the Update Profile button at the lower right corner of the screen.

To remove a third party app:

  1. Click on the Settings tab.
  2. Under Kiosk Settings, select Enterprise/Third Party Application.
  3. Delete the App Id entry from the textbox.
  4. Click on the Update Profile button at the lower right corner of the screen.

From Device

Once the app is deleted from the profile, you need to log out from the user account by simultaneously pressing Ctrl+Alt+Del and then logging back in.

If the app is not removed from the device after logging out from the user account, restart the device.


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