Renew Apple Push Notification Certificate (APNs)

The Apple Push Notification Certificate which is setup on Scalefusion to manage devices, has an expiry of one year. Hence, the certificate has to be renewed before expiry else Scalefusion would not be able to manage the devices anymore and all devices would have to be re-enrolled. You would need the same Apple Id that you used the first time.

This document describes the process of renewing APNs.

Before You Begin

  1. APNs Setup should be done on Scalefusion Dashboard
  2. The Apple Id you used the first time, to set up APNs

Steps to Renew Apple Push Certificate

  1. Login to Scalefusion Dashboard.
  2. Navigate to Getting Started > Apple Setup.
  3. Click on Renew Apple Push Certificate under APNs tab.
  4. From the next screen, download Certificate Signing Request which is a plist file, on your system. Click NEXT.
  5. Click on Sign in to Apple portal. A new tab will open and redirect you to Apple Push certificate portal - Sign-In with the Apple credentials.
  6. The apple portal lists all the certificates created in the past. You can find them under Certificates for Third Party servers.
  7. You need to identify which certificate has to be renewed. This can be done by following methods:
    1. Check expiry date of certificate on Scalefusion dashboard, under APNs and match it with the one on apple portal
    2. APSP value comparison (Recommended): On Apple portal click on the i button to get the Certificate info. This displays the APSP value. Match the same with APSP value on dashboard. If both are same, it confirms that this particular certificate has to be renewed.
      The reason we recommend APSP value comparison is because you may see multiple certificates expiring on the same date and hence it may be difficult to identify which one has to be renewed.
  8. On Apple portal, Click on Renew button in front of the certificate which has the same APSP value (identified following the above step)
  9. Upload the certificate signing request file which was downloaded from Scalefusion Dashboard (in Step #4). To do so, click on Choose file to select the downloaded file and click Upload
  10. You will get a confirmation page. Here, download the newly created certificate by clicking on Download button. This will download the Apple push certificate “MDM_ ProMobi Technologies Private Limited_Certificate.pem” to your system.
    On mac, if the downloaded file has .cer extension, try to rename it as .pem or navigate to Keychain > System Roots. Here, Look up for the .cer file and export it as .pem
  11. Go back to Scalefusion dashboard click on Next. In this final Step, either Drag and Drop the file that you downloaded at Step 10 or click on Browse Files and select the file that you downloaded. Click “NEXT” to complete the Upload of Apple Push Certificate.
  12. This completes the APNs renewal process. You will get a confirmation message as shown below.

How did we do?

Powered by HelpDocs (opens in a new tab)