How to use Autonomous Single App Mode (ASAM) in iOS

Although Single App Mode gives the flexibility to lock-down the device to one app, it might not be useful in all the scenarios. Use-cases like time bound assessments, surveys or gathering information on demand might require the applications to run in Single App Mode for a specific duration and once done can be exited out of that mode.

Scalefusion MDM supports such use-cases by adding the support for Autonomous Single App Mode (ASAM). By using this feature you can choose a subset of allowed applications to set themselves in single app mode whenever they want.

This document explains how to use the Autonomous Single App Mode feature.

Before you Begin

  1. Make sure to read our How to Create a Device Profile help document.
  2. Note that this feature works only on Supervised device.
Autonomous Single App Mode can be set only on Supervised devices with Device Profiles set to Allow or Block applications.

How to use Autonomous Single App Mode

  1. Login to Scalefusion Dashboard.
  2. Choose to Create or Edit an existing Apple device profile.
  3. In the Select Apps section enable the applications that you want to set up in Autonomous Single App Mode.
  4. Navigate to the Restrictions section and click on the SINGLE APP MODE tab as shown below.
  5. Choose Autonomous Single App Mode option as shown in the reference image.
  6. From the list of applications, enable the applications that you want to allow to use ASAM feature as shown below,
  7. Click on Create Profile or Update Profile to save the settings.
  8. On all the iOS devices this profile is applied, the selected applications will be allowed to enter and exit ASAM when they want.

Additional Notes

  1. If the application has set itself to run in Autonomous Single App Mode, then further changes to the Device Profile are not applied until the application is out of ASAM mode.
  2. Uninstalling an application from Enterprise Store, that  has set itself to Autonomous Single App Mode, sometimes causes undefined behaviour and the device might have to be restarted to function properly.

Not all iOS applications support ASAM. Also how the iOS app enters Autonomous Single App Mode and exits Autonomous Single App Mode is not controlled by Scalefusion.

How did we do?

Powered by HelpDocs (opens in a new tab)