Introduction to Remote Cast, Control & VoIP Calls

Scalefusion offers Remote Cast, Control helps IT Admins remotely troubleshoot the devices on field or help educational institutions with guided sessions. We have also added additional features that allow you to make VoIP Calls, take Screenshot, record screen cast sessions and raise a service desk request, on the managed devices. The devices can be mirrored in real time and on supported devices they can be controlled with a nice and easy UI interface on Scalefusion Dashboard. This document introduces you to the feature and provides links to documents that can help you setup Remote Cast on all platforms.

This feature is available only in the Enterprise Plan. If you are a In Trial period, then you can use Request Access form to activate this feature.

Features vs Platforms matrix

Platform/OS

Features

Minimum OS

Android

  • Remotely Mirror the Screen
  • Remotely Control the Devices on select Devices*
  • Take Snapshot
  • Record Video
  • VoIP Call
  • Service Desk Integration
  • Sync Files
  • Keyboard & Clipboard Redirection*

Android 5.1 & above

iOS

  • Remotely Mirror the Screen
  • Take Snapshot
  • Record Video
  • Service Desk Integration

11 & above

Mac

  • Remotely Mirror the Screen
  • Take Snapshot
  • Record Video

10.14 and above

Windows

  • Remotely Mirror the Screen
  • Take Snapshot
  • Record Video

Windows 10 v1809 and above

To learn more on how to setup Remote Cast & Control on specific platforms please click on the platform specific links above.


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